Shipping & Delivery

Delivery times and costs

Destination Cost Estimated delivery
United Kingdom Free 5–10 working days
European Union £4.99 7–14 working days
US, Canada, Australia, NZ & other listed countries £6.99 7–15 working days

Orders are processed within 1–3 working days. Every order is tracked, and you'll get a tracking link by email once it ships.

Where your order ships from

To keep prices low, our toys are shipped directly from our supplier's warehouse in China. Everything in a box ships from the same supplier and usually arrives in a single parcel. Occasionally items arrive in separate packages.

Customs and duties

UK and EU prices include VAT where it applies. Customers outside the UK and EU may have to pay local import duties or taxes, which we don't control.

Christmas delivery

For delivery before Christmas, order by 5 December (UK) or 1 December (rest of the world).

Problems with delivery

If your tracking hasn't moved in 15 working days or your order hasn't arrived within 25 working days, email rera0pm@gmail.com and we'll reship or refund it.